Experienced Telecommunications Customer Service Resume Template 2018s Top Format

Experienced Telecommunications Customer Service Resume Template â€" 2018's Top Format Experienced Telecommunications Customer Service Resume Template - 2018's Top Format Make ResumePrinceWright100 Main Street, Cityplace, CA, 91019| (555) 322-7337| model email@example.comSummaryResults-arranged Supervisor with assorted foundation in the board and client care. Devoted to giving magnificent client assistance and making operational and procedural improvements.HighlightsCall focus the board experienceMeticulous consideration regarding detailSkilled multi-taskerSchedulingTelecommunications knowledgeConflict goal proficiencyHigh client care standardsAccomplishmentsPromoted to Call Center Manager in 2006.Certification in Quality Assurance of 911 callsExperienceCommunications Center Supervisor 05/2004 to Current Star EMS Pontiac , MIFull time 911 dispatcherScheduling of 150+ street employeesAttendance counselingReplay 911 calls for quality assuranceResolved client questions, issues and complaints.Recommended changes to existing techniques to build the exactness, productivity and responsiveness of the client care department.Addressed negative client input imme diately.EducationCertification: EMT 2004 Waterford EMS Academy Waterford, MI, USCertification: Emergency Medical Dispatcher 2006 Nation Academy Of Emergency Dispatch Waterford, MI, USCertification: Emergency Medical Dispatch-Q 2009 National Academy of Emergency Dispatch Southfield, MI, USQuality Assurance of 911 callsCustomize ResumeMore Telecommunications and Wireless Resumes